Job Description

Overview

We are seeking a skilled Systems Administrator to support a diverse client environment in a Managed Services Provider (MSP) setting. This role is responsible for maintaining, securing, and optimizing client infrastructure across servers, networks, and onsite data center environments, while collaborating with service desk and engineering teams to deliver reliable IT services.

The ideal candidate is technically strong, comfortable working remote, and experienced supporting multiple environments simultaneously.

Key Responsibilities

Systems Administration

· Administer, maintain, and support Windows Server environments (Active Directory, DNS, DHCP, Group Policy)

· Manage virtualized environments including VMware vSphere / ESXi, Hyper-V, and other hypervisors

· Perform VM provisioning, migrations, snapshots, capacity planning, and performance tuning

· Support and maintain storage arrays (SAN/NAS) including monitoring performance, managing LUNs, and ensuring availability

· Assist with storage and compute lifecycle management, including upgrades and hardware refreshes

· Manage Microsoft 365 / Azure AD / Entra ID environments

· Perform server patching, upgrades, and lifecycle management

· Monitor system performance, availability, and capacity across physical and virtual infrastructure

· Manage backups, disaster recovery, and business continuity solutions

· Troubleshoot complex server, virtualization, and storage issues escalated from Service Desk

MSP & Client Support

· Support multiple client environments in a fast-paced MSP setting

· Participate in on-call rotation and scheduled maintenance windows

· Follow MSP ticketing, documentation, and escalation processes

· Maintain clear and professional communication with clients

· Contribute to standardization, automation, and continuous improvement initiatives

Required Qualifications

· 3–5+ years of experience as a Systems Administrator or similar role

· Hands-on experience in an MSP or multi-tenant environment (preferred)

· Strong knowledge of Windows Server, Active Directory, and Microsoft 365

· Practical experience managing and troubleshooting network infrastructure

· Experience working in data centers or server rooms

· Solid understanding of IT security fundamentals

· Ability to work independently and manage multiple priorities

Preferred Qualifications

· Experience with virtualization (VMware, Hyper-V)

· Experience with cloud platforms (Azure, AWS)

· Familiarity with RMM, PSA, and monitoring tools

· Scripting or automation experience (PowerShell strongly preferred)

· Industry certifications (Preferred):

o Microsoft (Azure, M365)

o VMware

o ITILv4 Foundations

Why Join Us

· Exposure to a wide range of technologies and client environments

· Opportunities for professional growth and advancement

· Collaborative team culture in a fast-growing MSP

· Competitive compensation and benefits

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